Career Paths-Call Centers Student’s Book with Cross-Platform Application



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Level: A1, A2 & B1

Description

Career Paths: Call Centers is a new educational resource for call center professionals who want to improve their English communication in a work environment. Incorporating career-specific vocabulary and contexts, each unit offers stepby-step instruction that immerses students in the four key language components: reading, listening, speaking and writing. Career Paths: Call Centers addresses topics including communications equipment, job opportunities, answering calls, tech support and automated systems.

The series is organized into three levels of difficulty and offers a minimum of 400 vocabulary terms and phrases. Every unit includes a test of reading comprehension, vocabulary and listening skills and leads students through written and oral production.

Included Features博客來網路書局

?A variety of realistic reading passages

?Career-specific dialogues

?45 reading and listening comprehension checks

?Over 400 vocabulary terms and phrases

?Guided speaking and writing exercises

?Complete glossary of terms and phrases

  • 出版社:東華

    新功能介紹
  • 出版日期:2016/02/24
  • 語言:英文


商品網址: Career Paths-Call Centers Student’s Book with Cross-Platform Application

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商品網址: Career Paths-Call Centers Student’s Book with Cross-Platform Application

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